Introduction
Based in Cheshire, just south of Manchester, Quint Group is a multinational Financial Services business with multiple subsidiaries including Monevo, a global lending marketplace, Acquired, a market leading payment gateway and Credit Intelligence, focused on delivering insights and consumer credit improvement services to borrowers.
Challenge
Quint Group has pockets of specialist contractors operating within its businesses, delivering a range of diverse services from IT contracting to sales and business development.
The contractors were business critical and operated in business of their own right. Operating in a highly regulated sector, Quint Group needed to ensure that their off-payroll compliance was water-tight, meeting both the requirements for 'Reasonable Care' and ensuring thatthe correct tax status was declared to HMRC.
Quint Group was also conscious that compliance needed to be managed by genuine experts, and lacked the internal subject matter expertise to meet this requirement with internal resource.
Solution
CoComply took Quint Group through process from baseline to ongoing BAU managed compliance:
- Identified all PSC suppliers and correctly classified their supplier status
- Review and advise on internal policy
- Review Contracts and Statements of Work for IR35 compliance
- Assessed all roles, and re-engineers the working practices for those that could compliantly be engaged off-payroll, moving them from an on-payroll status
- Assess their internal processes, taking into account their Sage HR system
- Met with key stakeholders, explaining to them the pillars of off-payroll compliance and training on the management of 3rd party worker compliance
- Supported Quint in the launch of internal policy documentation and communication to stakeholders and suppliers
- CoComply now manages and reports on all off-payroll workers for Quint Group, answers queries on demand, provides continuous training for new contractors and stakeholders.
- CoComply regularly assesses the current engagements, and creates the evidence trail to protect Quint from further HMRC interrogation by demonstrating Reasonable Care and correct classification of workers.
Results
- Reduce unnecessary tax spend by over £350k, demonstrating a 20x return on investment
- Reduced administrative burden on under-qualified internal staff by 12+ hours per month
- Drove improved deliverables and performance of the contractor population by ensuring robust SoW management
- Supported the business in moving to a two channel recruitment process for on and off-payroll workers, ensuring that off-payroll workers had clear deliverables and lacked significant oversight. Business reported a better commercial consideration to engaging contractors